Due to COVID-19, many airlines push hard to digitize their fuel processes. However, this only works if their Into Plane Agent or Aviation Fuel Provider is ready for that step, too. We put together an overview of eight IT solutions that can help Aviation Fuel Provider to digitize.

Aviation Fuel Provider IT Solutions

Aviation Fuel Provider, Into Plane Agent, Fueler — Let’s Get The Definition First.

Looking at the different stakeholders of the aircraft fueling process can be confusing from an outside perspective. So, let’s quickly define that first. Usually, the aircraft fueling process involves three stakeholders.

First of all, there’s the airline or aircraft operator itself. On the other end, we have a fuel provider. BP or Shell are probably the most prominent examples of fuel providers. The stakeholder that connects the process between airlines and fuel providers is called Into Plane Agent. These are the guys that actually perform the fueling process at the aircraft. However, worth mentioning that sometimes the fuel provider also acts as an into-plane agent.

A Digital Aviation Fuel Process — How It Works

A digital fuel process, first and foremost, aims to digitize the entire communication between the airline and the into-plane agent. In detail, that means that messages, such as fuel orders, process milestones, or receipts, are exchanged digitally. To achieve that goal, both parties usually connect to a digital fuel network.

The fuel network basically acts as a middleware and message router between airlines and into-plane agents. Airlines usually connect their flight planning system or EFB solutions to the fuel network. However, we’ve noticed some uncertainty on into-plane agents and fuel providers’ side from recent projects.

We put together six IT solutions that help aviation fuel providers connect to a fuel network and enable a digital process with an airline.

IT Solutions For Aviation Fuel Provider — Some Notes Before We Get Into The Details

In general, you can cluster the below IT solutions into two groups. On the one side, there are independent IT providers that offer solutions to any aviation fuel provider. However, on the other side, there are fuel providers that developed in-house solutions. However, in order to give you a comprehensive overview, we listed both types.

air bp

air bp is a subsidiary of BP that is focused on the aviation industry. The company acts as an aviation fuel provider as wells as an into-plane agent. In that context, they also developed an IT solution. The solution is already available at more than 200 airports around the globe.


Skybits is a German-based company that offers software solutions, particularly for the fuel process, aviation fuel provider, and into-plane agents: “fuelport™ is our next generation data hub linking all aviation fuel business stakeholders. Its built-in apps provide you real-time data in a mobile environment.”


i6 is a UK-based software provider specialized in global fuel solutions and aviation fuel provider. Accordingly, and besides other modules, they also offer software solutions for into-plane agents.

QT Technologies

QT Technologies is a US-based company that has led the way in delivering leading-edge technology solutions for fuel custody transfer to various industries with over 1000 installations worldwide. Offering an integrated solution for fueling events in aviation, heating oil, propane, and other sectors, QT can improve your company’s productivity by focusing on process automation and personnel efficiency.


ebits is another UK-based provider that focuses on end-to-end solutions in the area of fueling operations and aviation fuel provider. Accordingly, ebits offers various software product for into-plane agents enabling paperless tickets and efficient processes.

Link to their website: https://www.ebitsllp.com/
Already connected to the global aviation fuel network? Yes

Shell Aviation

Similar to air bp, Shell acts as an aviation fuel provider but also an into-plane agent. In cooperation with SAP, a German-based software company, Shell developed a software solution called “Skypad.”

“SkyPad is being rolled out at every Shell operation, at over 100 locations across four continents. It replaces paper-based processes connecting fuel providers and customers throughout the refueling process. Shell Aviation, in collaboration with SAP, develops SkyPad, and it uses cloud computing, Internet of Things (IoT), and mobile technology to simplify fuelling operations globally. Real-time data gives operators the information they need at their fingertips to improve decision making and efficiency. The stock management software helps increase the security of supply.”

Want To Know More About Aviation Fuel Management And Provider? Here’s Where To Start!

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Benjamin is an information-enthusiast, a content-maniac, and CEO of Information Design (in this order). His daily business revolves around pioneering solutions with the aim to change the way companies use information. His visions are based on expertise gained in more than 15 years in the industry, and working with renowned companies all over the globe.